Session Time:
59:12
10
unread messages
Sanjay_AD
Super Admin
Dashboard
Current Availability Status
Month Wise Dpwn Calls Status
Ageging - Queue Wise
ATM Status
ATM Availability Trend Dashboard
Availablity Status
Current Monitoring Alert Dashboard
MTD Availability Phase Wise
Call Type Wise Monitor
SLM Monitor
Open Calls Ageing Dashboard
Machine Down Call Ageing Dashboard
Ticket Centre
New Ticket
Ticket History
Terminal Status
Reports
Actual Downtime
Uptime Report
Uptime Report - LHO
Availability(Peak/Non-Peak)
Agent Dispatch Report
Agent Comments Details
Current Down ATMs Report
Sub category Wise Ageing Report
Exclusion Downtime
Penalty Calculation
Uptime Performance Report
Export Ticket History Report
SMS Summary
SMS Details
Uploads
Bulk Comments Update
BulkTicket Closure
Comment Followup and ETA Update
Bulk Category & Delay Reason Change
Bulk Ticket Creation
Housekeeping Activity
Manual
Ageing - Queue Wise
Dashboard
Ageing - Queue Wise
CAN:
Feed delay from 0H:38M
ATM DOWN
Queue Type
<=24 Hrs
>24 Hrs
>48 Hrs
>72 Hrs
>96 Hrs
>120 Hrs
>240 Hrs
>360 Hrs
>480 Hrs
>600 Hrs
>720 Hrs
<=1 D
>1 D
>2 D
>3 D
>4 D
>5 D
>10 D
>15 D
>20 D
>25 D
>30 D
Total
Monitoring
1
1
1
1
1
1
1
1
1
1
Field Service
1
1
1
1
1
1
1
Cash Management
1
1
1
1
1
1
1
1
Monitoring-SLM
1
1
1
1
1
1
1
1
Monitoring ( CRM/Bank )
1
1
1
1
1
Flagged
1
1
Network
1
1
1
TIS
1
1
1
Grand Total
1
1
1
1
1
1
1
1
1
1
1
1
